Deel

Global Head of Customer Success

Background

Deel helps businesses hire anyone, anywhere. It’s global payroll for employees and contractors from around the world.

The problem

Deel had experienced unprecedented growth, achieving a $5.5B valuation in under two years from its founding. They needed to bring in executive talent fungible enough to succeed in a present day ~300 person company that would quickly scale to a complex and matrixed 3k+ organization in the near future.

Stage

Series D

Industry

FinTech, Human Resources

Funding

Series D - $697M

Investors

Andreessen Horowitz, Spark Capital

Plenty's solution

Placed a global CS leader to operationalize customer success at scale, building processes and teams to support rapid upmarket expansion from SMB to enterprise.

Luke Ferrel

Luke’s Air Force and McMaster-Carr background provide a strong foundation in leadership and operational complexities. His global experience at Qualtrics, blended with a fast-growing SaaS platform at Outreach, provided a unique set of skills for Deel.